Vacancy Detail

Customer Support French & Spanish Speaking

Job title: Customer Support

Location: Carrington

Salary: £25k + company bonus and benefits

*MUST BE FLUENT IN FRENCH, AND ADEQUATE SPANISH*

Summary:

Join this dynamic and growing business as a French & Spanish Customer Support Advisor for a learning journey. You'll provide proactive support to their French/Spanish Commercial Manager, ensuring exceptional service to their customers. Comprehensive training provided across departments.

Responsibilities

• Assist customers professionally.
• Coordinate sample production.
• Maintain effective communication.
• Process orders accurately.
• Generate necessary documents.
• Support marketing efforts.
• Resolve customer issues.
• Upsell and support sales.
• Continuous learning.
• Collaborate with departments.

Qualifications

• 1+ year office-based customer support experience.
• Proficiency in Microsoft Office.
• Native-level French, English fluency; Spanish preferred.
• Interest in manufacturing.
• Strong problem-solving skills.
• Excellent communication.
• Ability to thrive in a fast-paced environment.

Benefits

• Tailored training.
• Quarterly team lunches.
• Long-term service awards.
• Workplace pension.
• Early Friday finishes.
• Additional leave.
• Employee recognition.
• Fresh fruit daily.
• Private healthcare options.
• Free flu vaccinations.
• Cycle to work scheme.
• Social activities involvement.

 

Location: Carrington | Salary: 25000 per year | Job type: Permanent | Posted: 26/03/2024