Vacancy Detail

Customer Support French & Spanish Speaking

Job title: Customer Support

Location: Carrington

Salary: £25k + company bonus and benefits

*MUST BE FLUENT IN FRENCH, AND ADEQUATE SPANISH*

Summary:

Join this dynamic and growing business as a French & Spanish Customer Support Advisor for a learning journey. You'll provide proactive support to their French/Spanish Commercial Manager, ensuring exceptional service to their customers. Comprehensive training provided across departments.

Responsibilities

  • Assist customers professionally.
  • Coordinate sample production.
  • Maintain effective communication.
  • Process orders accurately.
  • Generate necessary documents.
  • Support marketing efforts.
  • Resolve customer issues.
  • Upsell and support sales.
  • Continuous learning.
  • Collaborate with departments.

Qualifications

  • 1+ year office-based customer support experience.
  • Proficiency in Microsoft Office.
  • Native-level French, English fluency; Spanish preferred.
  • Interest in manufacturing.
  • Strong problem-solving skills.
  • Excellent communication.
  • Ability to thrive in a fast-paced environment.

Benefits

  • Tailored training.
  • Quarterly team lunches.
  • Long-term service awards.
  • Workplace pension.
  • Early Friday finishes.
  • Additional leave.
  • Employee recognition.
  • Fresh fruit daily.
  • Private healthcare options.
  • Free flu vaccinations.
  • Cycle to work scheme.
  • Social activities involvement.

 


Location: Carrington | Salary: 25000 per year | Job type: Permanent